4 - Great
I want to give a complete no BS review on FB smash. When I first got their bms, it had no issues. Their products are decently priced and the payment method is somewhat okay to use. however, when I used their profiles on the other hand, it was difficult, the guides didn't provide much information which lead to my bought profiles to be temp restricted. The support team was terrible, they were really useless and just told me I was on my own to figure out the issue. They basically said "its your browser and proxy, goodbye!". I was going to leave and move back to my old facebook supplier but a few mins later, they referred me to a tech support named, Jony. Now Jony was beyond helpful, even apologize for the bs that the managers had to put me through. He was really helpful and gave me his name, when I can contact him etc.. Provided me a clear video on how to connect my profile in the future and set up everything for me. He was friendly and well responsive. *NOTE i spent only 1 hr and 45 mins arguing back and fourth over the same reason over and over again* but it only took Jony a few mins to figure out my issue. He didn't throw a garbage guide up my face and tried solving it himself. Not that I put all my problems on him, I was just really clueless and needed help. I love the price of the items, love the products itself, not satisfied with the guys who helped me prevously and made me have to go through hell 11:00pm-1:20am and props to Jony for keeping it short and helpful. Thank you so much!